Recommended Browsers:
- Safari
- Microsoft Edge
- Firefox
Best Connection Speed:
- 5.0 Megabits per second or higher
More tips:
- Even small fluctuations in your bandwidth will cause the users to see drops in playback quality.
- Multiple people/devices on the same wi-fi network will cause slow-downs
- Make sure you are not stopping and starting frequently, as this affects the dubbing and thus causing slow-playback
- You can test the connection speed with www.Speedtest.net or Click Here. Click Begin Test and wait for results.
Still having issues? Try the solutions on the Video Player Troubleshooting Checklist, jump on Live Chat, Give Us A Call or shoot us an email at Info@Gaia.Com; we’re here to help!
