How do I unsubscribe or cancel my account?

You may cancel your account any time. Upon cancellation, we will no longer process any charges and you will continue to have access to Gaia until the end of your paid membership plan period. If you still see charges after a cancellation, you either have a second subscription or the cancellation was not completed properly.  In that case lease contact support at: [e-mail] or chat with us!

First, determine HOW you have subscribed:

1) Directly to GAIA: You signed up at www.GAIA.com

2) Through a 3rd party: You signed up via iTunes, Roku, Fire TV, Amazon Prime, Xfinity, Google Play etc...

If you are subscribed to GAIA directly, to cancel, please follow these easy steps:

1. Log in to your Gaia account at www.gaia.com/account via a web browser. 

2. Click on your circular avatar icon in the top right of the Gaia website, and choose "My Account." Example

3. Select: "Cancel Membership" from this page. Example

          

4. Please follow the prompts until you receive a confirmation e-mail confirming the cancellation.

           

Please note: If you do not receive a confirmation email, your account is still active. Deleting the app will not cancel your account.  Deleting your ACCOUNT inside the APP will anonymize your data, but it will NOT cancel your subscription.

• Tip: If you are having trouble logging into your account, please click ‘Forgot Password’ to receive a reset password link, or try any other email addresses you may have used to sign up.

If you subscribed to Gaia through one of our third-party provider like Roku, Apple/iTunes, Amazon Prime Video, Google Play, or your cable provider, you will need to cancel through them directly, as Gaia does not manage the billing or cancellation for these subscriptions. For more support, click the appropriate link below:

• For Apple/iTunes subscription management or cancellation click HERE.
• For Roku subscription management or cancellation click HERE.
• For Amazon Prime subscription management or cancellation click HERE.
• For Amazon App subscription management or cancellation click HERE. 
• For Google Play subscription management of cancellation click HERE. 
• For Xfinity subscription management or cancellation click HERE.