Q: What is Gaia on Amazon?
A:
Gaia is a conscious media subscription channel. Gaia provides you with the opportunity to empower yourself with knowledge, awareness and a choice in media. With films & docs, plus original programs, our content is designed to create an open-minded dialogue and a welcoming space to explore your mind, body, and soul.
Q: Am I able to access gaia.com using my Amazon Prime / Amazon Video Logins?
A: No, the access through Amazon Video is a separate membership. You will need to access the content through Amazon directly.
Q: What are the benefits of signing up directly through Gaia.com?
A:
-Monthly charge without any other charges. With Amazon Video, you must be a Prime Member to access.
-Community features available only through Gaia; including, playlists, hearts and ability to comment and interact with the community.
Q: Will all videos that are available directly on Gaia.com be available with my Gaia subscription on Amazon Channels?
A: All of Gaia’s best content will be available on Amazon.
Q: What are the benefits of signing up directly with Amazon?
A:
-If you are a member of Amazon Prime, it is a fun addition to the services they offer. You will have the ability to stream the content available through Amazon on a multitude of devices and you also have the capability of adding additional channels through Amazon Video.
-If you are a member of Amazon Prime, you can also access our content by renting or purchasing with a one-time charge.
Q: If I am a member of Amazon Prime and I have the Gaia Channel, will I be able to access my playlist on Gaia.com?
A: No, the logins and access are considered separate accounts. There is no way to combine playlists for this reason.
Q: If I am a member of Gaia.com and I have the Amazon Prime Video Gaia Channel, will I be able to access my playlist on Gaia.com?
A: No, the logins and access are considered separate accounts. There is no way to combine playlists for this reason.
Q: How do I cancel my Gaia subscription on Amazon Channels?
A: This will be done directly through Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=201975180. You can also contact Amazon Support with this phone number.: 888.280.4331
*Please note that you will not receive calls from Gaia requesting personal or billing information, unless you have requested an appointment with one of our Community Relations representatives through e-mail from: support@gaiasupportcenter.zendesk.com, directly from an @gaia.com address, or the chat widget located directly on the Gaia Website.
