We are so sorry about this, but there appears to have been a little hiccup with the company that helps with geo-fencing. This issue should be resolved by logging out and back in. If this does not help, please try clearing your browsing history/cache. You can learn how to do this here:https://gaiasupportcenter.zendesk.com/hc/en-us/articles/223449428-How-do-I-clear-my-browser-history-and-cache-
If that still does not work, please reach out to the Member Team and let us know which video, device, Operating System and Browser you are using and we will look into this further. We can be reached at 866.284.8058 7 AM- 6 PM M-F, Mountain Standard Time and via email at email@example.com.